Our coffee beans, tea, gear and accessories are not returnable or refundable at any time. If you have any issues with your coffee, or if there are errors in your order, please contact us at firstname.lastname@example.org or (424) 288-4048. We will do everything that we can to ensure that you are satisfied.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 9467 Charleville Blvd, Beverly Hills, CA, 90212, United States. We will work with you directly to be sure your damaged or defective item is replaced.